Warranty & Returns Policy
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The Equipment is being sold in an "as is" condition and the Seller expressly disclaims all warranties, whether expressed or implied, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Further, the Seller disclaims any warranty as to the condition of the Equipment. The Seller does not assume, or authorize any other person to assume on the behalf of the Seller, any liability in connection with the sale of the Equipment. The Seller's above disclaimer of warranties does not, in any way, affect the terms of any applicable warranties from the manufacturer of the Equipment.
DWP Live guarantees your purchase against any incorrect shipments or defective items. To report an issue or schedule a return, please contact us or call our toll free number, 1-844-DWP-Live, during business hours (8:30 AM to 5:30 PM Central Standard Time, M-F). If you need to return an item, please notify us within 48 hours of the receipt of the item. Please make sure the item has not been installed or modified, or we won't be able to accept it. Items must be returned to DWP Live in the original shipping container and with sufficient packing materials. In all cases, if we don't hear from you within 48 hours of receiving your item, we will be unable to provide a replacement or refund.